Insights | Tana Green - Customer Experience & Digital Design

Experiential Thoughts

The craft behind customer moments: structure, story, and technology.

Shop Without Limits: Enhancing eCommerce Accessibility for Customers of All Abilities

We helped a global gaming brand remove eCommerce barriers by pairing tools-based audits with moderated testing, uncovering numerous WCAG issues across dozens of pages and identified critical blockers, and then delivered a prioritized remediation roadmap to improve accessibility and the overall shopping experience.

What is User Research? Why is it important?

About to launch an internal tool or customer app? First ask what users are trying to accomplish—and whether you’re actually meeting those goals.

Current thoughts on my career as a global product team leader

Reflections on global product delivery at the launch of one healthcare product working from home at the start of the global pandemic

The Practical Futurist: The Harvard of Interactive

A look by Newsweek at NYU’s ITP under Red Burns: Rigorous, hands-on, and industry-magnet. A school where physical computing and fearless curiosity shapes the future of interactive design.

Contact

Submitted! We’ll take it from here! 🪄

Oops! Something went wrong while submitting the form.